Transfer Guidelines
UPDATE #02: SERVER TRANSFER IS ON GOING. Do not update your site until we say so to avoid data loss. Thank you!
UPDATE: Inactive FREE ACCOUNTS will be TERMINATED today. Refer to OWH Free Hosting policy: http://oh-well.net/policies
Hello everyone! We are happy to announce that we will transfer to a new server this weekend. Please take note of the following:
1. Please follow us on Twitter (here) for you to be updated regarding the server transfer because we can’t send out individual e-mails while the process is on going. However, if you have any questions, please e-mail us directly to tricia.fmct@yahoo.com or luana.spinetti@gmail.com. :)
2. Do not make too much updates on your site 2 hours before the transfer. This is to avoid data loss. We will tweet regarding this 2 hours before we transfer.
3. We might need to suspend your account while the transfer is on going for everything to be done faster. It will also remain suspended until the new nameservers IPs have propagated with your domains.
4. To our resellers, please let your clients know this plan as well. If they have questions that you can’t answer with regards to this good news, let them e-mail us and we would be very glad to answer them.
5. We do not know how long will it take for the transfer to be finished because your domains has to propagate with the new nameserver IPs. We will tweet our new nameservers and IPs so again, please follow us on twitter. @ohwellhosting :)
6. All FREE accounts will be transferred to Nolimitshost. More information about this soon.
7. Your account password may be reset. We will send out the new passwords via e-mail as soon as the transfer is done.
That’s basically it. :) If you have anymore questions, submit a ticket on our helpdesk or e-mail us directly (e-mails stated above).
We can’t wait to give you a BETTER service! Thank you very much for your cooperation and support! :)
